play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 2090989590
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to your phone. This will securely authenticate you and log you in, eliminating the need for a password or email login. You can now easily access the app using just your phone number.
Q2: What should I do if I am not getting OTP?
To proceed, first, ensure you have a stable internet connection and a strong signal. Click "send OTP" and wait for the verification code to arrive, or if it doesn't come within the allotted time, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To access the app, please uninstall the current version and download the latest update. This should resolve any issues and allow you to easily log in and play. Once updated, you can start enjoying the app with the latest features and improvements.
Q1: What is the minimum withdrawal amount in the play exchange?
The app allows users to withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals can only be made from earned gaming winnings, and bonus funds are not eligible for withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in the app. This includes saving your Aadhar card, UPI details, and all relevant bank information. A complete and accurate submission is necessary for further processing.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for their transactions to be completed. This delay is an occasional exception to the app's otherwise efficient processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings made while playing with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section to see if your withdrawal request is failing. If not resolved, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.
At play exchange, we recognize the significance of secure and convenient transactions, which is why we offer a range of deposit and withdrawal methods. Customers can choose from a variety of options, including credit cards, electronic wallets, bank transfers, and cryptocurrency options. Our platform ensures rapid processing times, allowing players to enjoy uninterrupted gaming experiences. In addition to our secure and efficient transaction methods, we also prioritize customer support. Our user-friendly interface and dedicated customer support team are available 24/7, 365 days a year to assist with any questions or issues that may arise. Whether you need help with a deposit, withdrawal, or have a query about a specific game, our team is always available to provide assistance. Our commitment to customer support extends beyond just resolving issues. We also strive to provide a seamless and enjoyable gaming experience for all our customers. Our platform is designed to be intuitive and easy to use, with clear and concise instructions for all transactions and gameplay features. At play exchange, we understand the importance of a hassle-free and secure gaming experience, and we are dedicated to providing just that. With our range of deposit and withdrawal methods, rapid processing times, and 24/7 customer support, we aim to make gaming as enjoyable and stress-free as possible for all our customers.
Our user-friendly platform has been designed to simplify navigation, allowing you to quickly find your favorite games or discover new ones. Above all, we prioritize your safety and convenience, offering a wide range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, bank transfers, and popular cryptocurrencies. With 24/7 customer support available through live chat, email, and phone, any questions or concerns are promptly addressed. As a valued member of our community, you can expect to enjoy a range of exciting bonuses and promotions, including bounties and other incentives. By joining us today, you'll embark on a captivating journey where luck and strategy intertwine, providing endless entertainment and potential rewards. Whether you're a seasoned gamer or just starting out, our platform is designed to cater to your needs and provide a seamless gaming experience. So why wait? Sign up now and start exploring the thrill of online gaming with us!